Return Policy

At Timeless Engravings, each item is carefully crafted and personalized just for you. Because all orders are custom and made to order, we do not accept returns or exchanges.

If your order arrives damaged during shipping, please contact us within 24 hours of delivery at samm@timelessengravings.com. Be sure to include:

• Photos of the damaged item

• Photos of the packaging it arrived in

We’ll work with you quickly to resolve the issue.

Please double-check your personalization details (spelling, dates, design choices, etc.) before placing your order, as we cannot be responsible for errors entered at checkout.

Thank you for supporting handmade, personalized creations!